Disclaimers
Great customer service. Do whatever it takes to make u happy
2020-09-19
My husband & I had an amazing experience at this dealership with Luke. Going into the process of buying a new vehicle, we were a bit stressed thinking we would have to deal with pushy salesmen. This wasn’t the case with Luke, he was really personable and it felt like talking to an old friend. He asked lots of questions to find out exactly what we were looking for, and never pushed us to try a higher priced model. We truly appreciated the time and care he took to go over the vehicles and their fe... More
2020-09-05
What can I say about my experience...It was quite the journey for my White Dodge Caravan....and by jove, (that's Newfanese for "I have to say")...lol...it was more than worth it. It was an absolute pleasure to do business at this dealership...the most caring staff I've ever encountered...they go above and beyond to do everything they can for you to ensure a fantastic experience that results in the vehicle that fits your needs best... From the General Sales Manager, General Manager, and all the... More
2020-12-22
This was the absolute BEST experience I have ever had purchasing a vehicle. I give Nissan of Duncan a 5 start right across the board! The staff are amazing. Nissan of Duncan surpased my expectations, I LOVE my Nissan Qashqai - I will be back when it comes time to purchase another vehicle and I will recommend this dealership to everyone I know. Highly recommend
2020-09-07
When you go into a dealership not expecting to buy a car that day and you leave that dealership all smiles, driving a brand new car, you know it's because the staff gave you the best treatment. The entire Nissan team in Duncan, right from the sales staff to financial persons to insurance personnel and managers made purchasing our car easy and they were very respectful. A real delightful experience!
2020-07-11
Glenn and his team were so helpful and kind. I bought from out of town but their service made me feel like home. Thank you Nissan of Duncan!
2021-01-10
The service department is awesome, wish they were closer to home for us.
We had engine trouble while towing our trailer while vacationing. Our Nissan truck is old with a lot of miles but the service department treated us well. With only an hour left in the day and a long weekend coming they diagnosed and repaired the problem. This saved us a lot of stress trying to find somewhere to move and park our trailer etc. Thank you.
2020-08-08
Great customer service from Luke - he wasn’t high pressure and had personal touches that helped me figure out what worked best for my family. He kept in touch without being annoying. He didn’t try to sell me something that didn’t meet all of our needs. I’d recommend going to Luke at Nissan Duncan, he won’t get you to drive up the Malahat to waste your time unless he has the perfect vehicle for you!
2020-10-22
My husband & I had an amazing experience at this dealership with Luke. Going into the process of buying a new vehicle, we were a bit stressed thinking we would have to deal with pushy salesmen. This wasn’t the case with Luke, he was really personable and it felt like talking to an old friend. He asked lots of questions to find out exactly what we were looking for, and never pushed us to try a higher priced model. We truly appreciated the time and care he took to go over the vehicles and their fe... More
2020-09-05
This dealership is a clean and modern facility in a very convenient location with a great selection of new and used cars and an awesome group of people. Really excellent service, shout-out to Nathan and Gerard for being super easy to deal with, and to Kim in Finance for being awesome. Everyone at this dealership was friendly, accommodating, flexible and fun, and they respected me and my time. The buying experience was easy, and they were less pressure overall than some of the other dealerships I... More
2020-07-27